:root{--font-sans:"Outfit", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--bg-base:228 15% 6%;--bg-surface:228 14% 9%;--bg-overlay:228 12% 14%;--primary:239 84% 67%;--primary-hover:239 84% 60%;--primary-glow:239 84% 67% / .15;--success:142 71% 45%;--warning:37 90% 50%;--error:350 89% 60%;--text-primary:0 0% 98%;--text-secondary:228 8% 70%;--text-muted:228 8% 50%;--border-glow:228 12% 20% / .8;--border-subtle:228 12% 16%;--radius-sm:8px;--radius-md:14px;--radius-lg:20px;--radius-xl:28px;--shadow-sm:0 2px 8px #0003;--shadow-md:0 8px 24px #0006;--shadow-lg:0 16px 40px #0009}*{box-sizing:border-box;-webkit-tap-highlight-color:transparent;-webkit-user-select:none;user-select:none;margin:0;padding:0}body{font-family:var(--font-sans);background-color:hsl(var(--bg-base));color:hsl(var(--text-primary));-webkit-font-smoothing:antialiased;width:100vw;height:100dvh;font-size:15px;line-height:1.5;overflow:hidden}input,textarea,button,select{font-family:inherit;font-size:inherit;color:inherit;-webkit-user-select:auto;user-select:auto}.app-container{background-color:hsl(var(--bg-surface));border-left:1px solid hsl(var(--border-subtle));border-right:1px solid hsl(var(--border-subtle));flex-direction:column;width:100vw;max-width:480px;height:100dvh;margin:0 auto;display:flex;position:relative;overflow:hidden;box-shadow:0 0 40px #000c}.glass-panel{-webkit-backdrop-filter:blur(20px);background:#12131acc;border:1px solid #ffffff0d}.glass-header{-webkit-backdrop-filter:blur(16px);z-index:10;background:#090a0fbf;border-bottom:1px solid #ffffff0d}.scroll-container{-webkit-overflow-scrolling:touch;flex:1;overflow:hidden auto}.scroll-container::-webkit-scrollbar{width:5px}.scroll-container::-webkit-scrollbar-track{background:0 0}.scroll-container::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:4px}.input-field{background-color:hsl(var(--bg-overlay));border:1.5px solid hsl(var(--border-subtle));border-radius:var(--radius-md);outline:none;width:100%;padding:14px 16px;transition:all .2s}.input-field:focus{border-color:hsl(var(--primary));box-shadow:0 0 0 3px hsla(var(--primary) / .15)}.btn{border-radius:var(--radius-md);cursor:pointer;border:none;justify-content:center;align-items:center;gap:8px;padding:14px 24px;font-weight:600;transition:all .2s cubic-bezier(.4,0,.2,1);display:inline-flex}.btn-primary{background-color:hsl(var(--primary));color:#fff}.btn-primary:active{background-color:hsl(var(--primary-hover));transform:scale(.97)}.btn-secondary{background-color:hsl(var(--bg-overlay));border:1px solid hsl(var(--border-subtle));color:hsl(var(--text-primary))}.btn-secondary:active{transform:scale(.97)}.login-screen{background:radial-gradient(circle at top right, hsla(var(--primary) / .15), transparent 50%), hsl(var(--bg-base));flex-direction:column;justify-content:center;align-items:stretch;height:100%;padding:32px;display:flex}.brand-section{text-align:center;margin-bottom:40px}.brand-logo{background:linear-gradient(135deg, #fff 30%, hsla(var(--primary) / 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hsl(var(--bg-surface));border-radius:50%;width:10px;height:10px;position:absolute;bottom:0;right:0}.status-online{background-color:hsl(var(--success))}.status-offline{background-color:hsl(var(--text-muted))}.contact-details{flex-direction:column;display:flex}.contact-name{font-size:15px;font-weight:600}.contact-subtext{color:hsl(var(--text-secondary));font-size:11px}.tab-bar{border-bottom:1px solid hsl(var(--border-subtle));background-color:hsl(var(--bg-surface));display:flex}.tab-btn{text-align:center;color:hsl(var(--text-secondary));cursor:pointer;background:0 0;border:none;border-bottom:2px solid #0000;flex:1;padding:12px;font-size:14px;font-weight:500;transition:all .2s}.tab-btn.active{color:hsl(var(--primary));border-bottom-color:hsl(var(--primary));font-weight:600}.chat-list-item{border-bottom:1px solid hsl(var(--border-subtle));cursor:pointer;align-items:center;gap:12px;padding:16px;transition:background-color .2s;display:flex}.chat-list-item:active{background-color:hsl(var(--bg-overlay))}.chat-list-content{flex-direction:column;flex:1;gap:4px;min-width:0;display:flex}.chat-list-top{justify-content:space-between;align-items:center;display:flex}.chat-list-time{color:hsl(var(--text-muted));font-size:11px}.chat-list-msg{color:hsl(var(--text-secondary));white-space:nowrap;text-overflow:ellipsis;font-size:13px;overflow:hidden}.ai-handling-badge{color:#a5b4fc;background-color:#6366f126;border:1px solid #6366f14d;border-radius:20px;align-items:center;gap:4px;padding:2px 6px;font-size:10px;font-weight:600;display:inline-flex}.ai-disabled-badge{color:#fda4af;background-color:#f43f5e1a;border:1px solid #f43f5e33;border-radius:20px;align-items:center;gap:4px;padding:2px 6px;font-size:10px;font-weight:600;display:inline-flex}.messages-container{background:radial-gradient(circle at bottom left, #6366f10d, transparent 40%), 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#6366f1cc}}.sentiment-badge{text-transform:uppercase;border:1px solid #0000;border-radius:12px;align-items:center;gap:4px;padding:3px 8px;font-size:11px;font-weight:600;display:inline-flex}.sentiment-positive{color:#34d399;background-color:#10b9811f;border-color:#10b98140}.sentiment-neutral{color:#d1d5db;background-color:#9ca3af1f;border-color:#9ca3af40}.sentiment-negative{color:#fbbf24;background-color:#f59e0b1f;border-color:#f59e0b40}.sentiment-angry{color:#f87171;background-color:#ef444426;border-color:#ef44444d;animation:2s infinite pulse-glow}.sentiment-dot{border-radius:50%;width:8px;height:8px;margin-left:6px;display:inline-block}.sentiment-dot.positive{background-color:#10b981}.sentiment-dot.neutral{background-color:#9ca3af}.sentiment-dot.negative{background-color:#f59e0b}.sentiment-dot.angry{background-color:#ef4444;box-shadow:0 0 6px #ef4444}.exclude-badge{color:#9ca3af;letter-spacing:.05em;text-transform:uppercase;background-color:#9ca3af26;border:1px solid #9ca3af4d;border-radius:4px;align-items:center;padding:2px 6px;font-size:9px;font-weight:700;display:inline-flex}.filter-bar{border-bottom:1px solid hsl(var(--border-subtle));background-color:hsl(var(--bg-surface));scrollbar-width:none;gap:6px;padding:0 16px 12px;display:flex;overflow-x:auto}.filter-bar::-webkit-scrollbar{display:none}.filter-pill{border:1px solid hsl(var(--border-subtle));background-color:hsl(var(--bg-overlay));color:hsl(var(--text-secondary));cursor:pointer;white-space:nowrap;border-radius:20px;padding:6px 12px;font-size:12px;font-weight:500;transition:all .2s}.filter-pill:active{transform:scale(.95)}.filter-pill.active{background-color:hsl(var(--primary));color:#fff;border-color:hsl(var(--primary))}.status-banner{justify-content:space-between;align-items:center;padding:8px 16px;font-size:12px;font-weight:500;transition:all .3s;display:flex}.status-banner.ai-active{color:#a5b4fc;background:linear-gradient(90deg,#6366f126,#6366f10d);border-bottom:1px solid #6366f133}.status-banner.manual-active{border-bottom:1px solid hsl(var(--border-subtle));color:hsl(var(--text-secondary));background:linear-gradient(90deg,#ffffff08,#ffffff03)}.banner-action-btn{color:#fff;cursor:pointer;background:#ffffff14;border:1px solid #ffffff1a;border-radius:12px;padding:4px 10px;font-size:11px;font-weight:600;transition:all .2s}.banner-action-btn:hover{background:#ffffff26}.typing-indicator{color:#818cf8;align-items:center;gap:4px;font-size:11px;font-weight:500;display:flex}.typing-dots{align-items:center;gap:2.5px;display:flex}.typing-dots span{background-color:#818cf8;border-radius:50%;width:4px;height:4px;animation:1.4s ease-in-out infinite both bounce;display:inline-block}.typing-dots span:first-child{animation-delay:-.32s}.typing-dots span:nth-child(2){animation-delay:-.16s}.drawer-backdrop{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:45;background-color:#0009;animation:.2s ease-out 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#ffffff0d;margin-bottom:4px;padding-bottom:6px;font-size:12px;font-weight:700}.drawer-field{flex-direction:column;gap:4px;display:flex}.drawer-label{color:hsl(var(--text-muted));font-size:11px;font-weight:500}.drawer-value{color:hsl(var(--text-primary));word-break:break-all;font-size:13.5px;font-weight:600}.drawer-textarea{background-color:hsl(var(--bg-base));border:1px solid hsl(var(--border-subtle));border-radius:var(--radius-sm);color:#fff;resize:vertical;outline:none;width:100%;min-height:80px;padding:10px;font-size:13px}.drawer-textarea:focus{border-color:hsl(var(--primary))}.drawer-input{background-color:hsl(var(--bg-base));border:1px solid hsl(var(--border-subtle));border-radius:var(--radius-sm);color:#fff;outline:none;width:100%;padding:10px;font-size:13px}.drawer-input:focus{border-color:hsl(var(--primary))}.drawer-select{background-color:hsl(var(--bg-base));border:1px solid hsl(var(--border-subtle));border-radius:var(--radius-sm);color:#fff;cursor:pointer;outline:none;width:100%;padding:10px;font-size:13px}.drawer-select:focus{border-color:hsl(var(--primary))}.templates-sheet{background-color:hsl(var(--bg-surface));border-top-left-radius:var(--radius-lg);border-top-right-radius:var(--radius-lg);z-index:48;border-top:1px solid #ffffff14;flex-direction:column;height:75%;transition:transform .3s cubic-bezier(.4,0,.2,1);display:flex;position:absolute;bottom:0;left:0;right:0;transform:translateY(100%);box-shadow:0 -8px 32px #0009}.templates-sheet.open{transform:translateY(0)}.templates-header{border-bottom:1px solid hsl(var(--border-subtle));border-top-left-radius:var(--radius-lg);border-top-right-radius:var(--radius-lg);background:#090a0fbf;justify-content:space-between;align-items:center;padding:16px;display:flex}.templates-body{flex-direction:column;flex:1;gap:12px;padding:16px;display:flex;overflow-y:auto}.templates-search{margin-bottom:8px}.template-categories{scrollbar-width:none;gap:6px;padding-bottom:8px;display:flex;overflow-x:auto}.template-categories::-webkit-scrollbar{display:none}.template-item{background-color:hsl(var(--bg-overlay));border:1px solid hsl(var(--border-subtle));border-radius:var(--radius-md);cursor:pointer;flex-direction:column;gap:6px;padding:12px;transition:border-color .2s,background-color .2s;display:flex}.template-item:hover{background-color:#6366f105;border-color:#6366f166}.template-item-header{justify-content:space-between;align-items:center;display:flex}.template-shortcut{color:#a5b4fc;font-family:monospace;font-size:13px;font-weight:700}.template-category-badge{color:hsl(var(--text-secondary));background-color:#ffffff0d;border-radius:4px;padding:2px 6px;font-size:10px}.template-text{color:hsl(var(--text-primary));white-space:pre-wrap;word-break:break-word;font-size:13px}.attached-media-preview{background-color:hsl(var(--bg-overlay));border-top:1px solid hsl(var(--border-subtle));z-index:5;justify-content:space-between;align-items:center;gap:12px;padding:8px 12px;display:flex;position:relative}.media-thumbnail{object-fit:cover;border-radius:var(--radius-sm);border:1px solid #ffffff1a;width:44px;height:44px}.media-doc-preview{color:hsl(var(--text-secondary));text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:8px;max-width:80%;font-size:12px;display:flex;overflow:hidden}.remove-media-btn{color:#ef4444;cursor:pointer;background-color:#ef44441a;border:none;border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;transition:all .2s;display:flex}.remove-media-btn:active{transform:scale(.9)}.promote-modal-overlay{-webkit-backdrop-filter:blur(5px);backdrop-filter:blur(5px);z-index:60;background-color:#000000b3;justify-content:center;align-items:center;padding:20px;display:flex;position:absolute;inset:0}.promote-modal{background-color:hsl(var(--bg-surface));border-radius:var(--radius-lg);width:100%;max-width:380px;box-shadow:var(--shadow-lg);border:1px solid #ffffff1a;flex-direction:column;display:flex;overflow:hidden}.promote-modal-header{border-bottom:1px solid hsl(var(--border-subtle));background-color:#090a0f99;justify-content:space-between;align-items:center;padding:16px;display:flex}.promote-modal-body{flex-direction:column;gap:14px;padding:16px;display:flex}.promote-modal-footer{justify-content:flex-end;gap:8px;padding:12px 16px 16px;display:flex}